Plumber

Job details

Plumber – Social Housing Reactive Maintenance Salary: £44,000 per annum + Company Van + Fuel Card Location: London Sector: Social Housing / Property Maintenance The Opportunity Our client, a leading provider of property maintenance services, is looking to recruit an experienced Plumber to join their reactive maintenance team working across London. Offering a competitive salary of £44,000 per annum, alongside a company van and fuel card, this is an excellent opportunity for a skilled plumber looking to join an established organisation and play a key role in improving service delivery across its social housing contracts. The successful candidate will become part of a dedicated Care Team, focused on improving customer satisfaction, resolving service issues and supporting the recovery of existing contracts. Our client is looking for a proactive and customer-focused individual with excellent problem-solving skills, strong plumbing knowledge and a genuine commitment to achieving a high first-time fix rate. This is a role for someone who takes pride in their work, can identify the root cause of a problem and deliver effective, long-lasting repairs while providing an excellent service to residents. Key Responsibilities Carry out reactive plumbing repairs and maintenance within occupied social housing properties across London. Diagnose faults accurately and identify practical, long-lasting solutions. Achieve a high first-time fix rate, minimising repeat visits and reducing outstanding repairs. Deliver excellent customer service, treating residents with professionalism, courtesy and respect. Use strong problem-solving skills to resolve challenging repairs efficiently and effectively. Work as part of the Care Team to improve service standards, resolve customer concerns and help…